Welcome to the About Me page, where you can discover more about my professional journey, accomplishments, and passion for UX Operations. As a results-driven and dedicated professional, I have developed a unique set of skills and experiences that enable me to create intuitive and visually appealing designs across various platforms.
At Hype Socks, I was an instrumental member of the leadership team, responsible for streamlining operations, establishing the industry's largest youth database for email marketing, and independently driving the company's growth from six to eight figures in gross revenue by outsourcing 95% of the company's operations to freelancers worldwide. My design improvements on the website resulted in a 50% reduction in customer inquiries and a 20% boost in user engagement, which ultimately enhanced customer acquisition.
With a Bachelor of Arts degree in New Media and Communication Technology, specializing in Human-Computer Interaction from The Ohio State University, and a Certificate in UX Design from CareerFoundry, I have a solid educational foundation in UX/UI design principles and methodologies.
Throughout my career, I led numerous successful projects, including my work at Offsite-Team, where I launched various client websites by closely collaborating with cross-functional teams, conducting user research, and implementing design improvements. My hands-on approach allowed me to create a positive impact on projects and deliver outstanding results for my clients.
My passion for building meaningful relationships and collaborating on creative projects is central to my approach as Head of Operations. I believe that by combining diverse perspectives, we can achieve innovative solutions that lead to exceptional user experiences and drive continuous improvement.
Explore my portfolio to learn more about my work and get in touch if you're interested in collaborating on a project. Together, we can create impactful and memorable digital experiences for your users.
As the founder of Offsite-Team, a virtual assistant staffing company, I've had the privilege of serving busy entrepreneurs by helping them outsource repetitive tasks and streamline their workflows. This experience has enabled me to build valuable connections with individuals from various backgrounds and work together on creative projects focused on enhancing user experiences, automating routine operations, and refining processes.
I pride myself on my diverse range of skills and competencies, including:
- Operations Management
- UX/UI Design
- Outsourcing
- User Research and Usability Testing
- Wireframing and Prototyping
- Design Principles
- Agile Methodologies
- Time Management
- Cross-Functional Team Collaboration
- Technical Writing
- Figma and Miro proficiency